Chowk Works Logo
Solutions

Five services, explained plainly.

Chowk Works helps local shops be found online, answer customers quickly and see what is working. Here is what each service includes, and how it could help a pharmacy, stationery shop or puja store.

01Services

What we do, and what each service includes.

Each service can be taken on its own. You can start with one and add others only if they are useful for your shop.

01

Website development

A clear, mobile-friendly website that tells customers what you sell, where you are and how to reach you. Built to load quickly on a phone, including on mobile data.

What it includes

  • Mobile-friendly business website. Pages that read well on a small screen, with your timings, address and the things customers most often ask about.

  • Product and service catalogue. The categories and items you want to show, which you can keep simple or detailed.

  • Contact, location and enquiry features. One-tap call and WhatsApp buttons, directions on a map and a simple enquiry form.

Good to know: where the platform and domain provider allow, the website and its domain name are registered in your business’s name and remain under your control.

02

Google Business Profile optimisation

Your Google Business Profile is the listing people see on Google Search and Maps when they look for a shop nearby. We help you create or claim it, and keep it accurate and complete.

What it includes

  • Accurate business information. Your name, address, phone number and map location, checked so they match everywhere.

  • Categories, description, hours and photos. The right business categories, a plain description, regular and holiday hours, and clear photos of your shop.

  • Services and products where appropriate. Listing what you offer, such as home delivery or printing, when it suits your business.

Good to know: verification is done through Google’s own process, and the profile stays in your control. Google decides how listings are shown; we make sure yours is accurate and complete.

03

Local SEO

Local SEO means making it easier for search engines to understand what your shop offers and where it is, so you can be considered when people nearby search for it.

What it includes

  • Local search-friendly content. Website text that uses the words your customers actually search for, including your area and the products you stock.

  • Consistent business information. The same name, address and phone number on your website, Google profile and other listings.

  • Technical improvements. Page speed, mobile layout, page titles and other details that help search engines read your site.

Good to know: no one can guarantee a position in Google search results, and we never promise rankings, recommendations from AI assistants or sales. We work on the improvements agreed with you and report available results accurately.

04

WhatsApp enquiries and automation

Help businesses communicate with customers through WhatsApp, including transactional updates, booking confirmations, customer enquiries and promotional campaigns. Each setup is tailored to the business, with customer preferences and applicable messaging policies in mind.

What it includes

  • Transactional messages. Bills, payment confirmations and order updates.

  • Service-related messages. Booking confirmations, reminders and customer enquiries.

  • Promotional messages. Discounts, offers and new arrivals.

  • Quick replies and enquiry management. Ready answers to common questions, and a clear way to keep track of the enquiries that need your reply.

Good to know: messaging setups are tailored to each business and must respect customer preferences, applicable consent requirements and WhatsApp’s business policies. The WhatsApp Business account remains under your ownership and control.

05

Digital tools and performance tracking

Simple ways to review the activity and enquiries on your website, business profile and WhatsApp, using the figures each one provides, plus practical tools where they genuinely save you time.

What it includes

  • Website performance tracking. How many people visit, which pages they look at and how quickly the pages load.

  • Enquiry activity and available metrics. Calls, WhatsApp messages, direction requests and form enquiries, reported only where the relevant platform provides these figures. We do not claim to track completed sales without a reliable way to measure them.

  • Practical systems for daily work. For example, a simple list of open enquiries or customer orders, set up only where it helps.

Good to know: we report available results accurately and in plain language, using figures provided by your website and business profiles where available. We do not invent figures.

02Examples by business

How this could help your kind of shop.

These are illustrations of what is possible, not case studies or promised results. What makes sense for you depends on your shop and your customers.

Independent pharmacies

  • Google Business Profile

    Correct late-evening and Sunday hours, phone number and whether you offer home delivery, so someone looking for a chemist nearby sees accurate details.

  • WhatsApp enquiry setup

    An automatic reply with timings and location, and a simple way to ask whether an item is available. Questions about medicines and prescriptions are answered by your pharmacist, not by automation.

  • Website

    A page describing your services, such as home delivery or health devices you stock, with call and directions buttons.

Stationery shops

  • Catalogue

    School supplies, office stationery and art materials grouped clearly, along with services such as printing, photocopying and lamination.

  • WhatsApp enquiry setup

    Parents can send a school list before the new term; the enquiry flow collects the class and contact details so you can prepare the order or a quote.

  • Local SEO

    Website content for searches like a photocopy or stationery shop in your area, and updated hours during exam and admission seasons.

Puja and religious supplies

  • Catalogue

    Items grouped by occasion, such as samagri for a griha pravesh or Satyanarayan puja, so customers can see what you keep before they visit.

  • Google Business Profile

    Festival-season hours and photos of seasonal stock, such as diyas and idols, kept up to date before Diwali, Navratri or Ganesh Chaturthi.

  • WhatsApp enquiry setup

    Quick answers to “do you have this?”, and advance orders for festival items, with a message when they are ready for customers who asked to be told.

Run a different kind of local business? Many of these services apply to other shops too. Get in touch and tell us about yours.

03How we work with you

Clear terms, whichever service you choose.

These apply to everything we do for a shop.

  • Your accounts stay yours

    Your website, Google Business Profile and WhatsApp Business account remain under your ownership and control.

  • A free first conversation

    Initial discussions are free and carry no obligation to buy anything.

  • No promises we cannot keep

    We never promise Google rankings, recommendations from AI assistants or guaranteed sales.

  • Platform rules respected

    We follow Google’s and WhatsApp’s policies and respect your customers’ consent.

Google, Google Business Profile and WhatsApp are products of their respective owners. Chowk Works is not affiliated with or endorsed by them.

Not sure where to start?

Tell us about your shop and we will suggest what is worth doing first. The first conversation is free, with no obligation to buy anything.

Get in touch