Chowk Works Logo
About

Helping local businesses grow in a digital world.

Chowk Works is a technology-enabled digital growth partner for local businesses. We help shops use practical digital tools to become easier to find, stay in touch with their customers and look after their online presence.

  • Independent pharmacies
  • Stationery shops
  • Puja and religious supplies
01Why Chowk Works exists

Trusted in the neighbourhood, harder to find online.

Pharmacies, stationery shops and puja stores are part of daily life. Customers trust them, owners know their stock and their regulars, and much of the business is built on relationships over the counter.

At the same time, more customers now check their phone before they step out. When a shop’s details are missing or out of date online, or a question on WhatsApp goes unanswered, a customer may simply go somewhere else.

Many owners know this, but have little time to set things up, or no one they trust to do it properly. Chowk Works exists to close that gap with practical digital help, explained clearly and set up in the owner’s name wherever the platform allows.

02What we believe

Four principles behind everything we do.

They shape what we recommend, how we set it up and how we work with you afterwards.

  1. 01

    Practical over complicated

    Tools should solve real problems in the shop, such as missed enquiries or out-of-date opening hours, not add software for its own sake.

  2. 02

    Built around the business

    Every shop works differently. We fit the setup to how you already serve your customers, rather than asking you to change for the tool.

  3. 03

    Transparency first

    Before any work starts, we agree what is included, what it costs and what to expect. We never promise Google rankings, AI recommendations or guaranteed sales.

  4. 04

    Client ownership

    Where the platform allows, your website, domain, Google Business Profile and WhatsApp Business account are set up in your business’s name and remain under your control. Where delegated access is available, we use it rather than asking you to share passwords.

03Who we work with

Starting with three kinds of shop.

Focusing on a few trades lets us understand how their customers search, ask and buy, and suggest what genuinely fits.

  • Pharmacies

    People often need a chemist nearby and at short notice. Accurate hours, a working phone number and quick answers to simple questions help them reach you.

    Google Business ProfileWhatsApp enquiry setupWebsite

  • Stationery shops

    Demand rises around school terms and exams, and many shops also offer printing or photocopying. A clear catalogue and easy enquiries help students, parents and offices.

    Website catalogueLocal SEOWhatsApp enquiry setup

  • Puja and religious supplies

    Festivals bring busy weeks and very specific requests. Up-to-date festival timings and an easy way to ask about items help customers plan ahead.

    Google Business ProfileWebsite catalogueWhatsApp enquiry setup
See examples for each business

Run a different kind of local business? Tell us about it.

04How we work

A simple process, from first conversation to ongoing support.

You decide what goes ahead at each step.

  1. 1

    Understand your business

    We learn how your shop works, who your customers are and where you would like help. This first conversation is free, with no obligation.

  2. 2

    Recommend what fits

    We suggest the services that suit your shop and explain what each involves, what it costs and what to expect.

  3. 3

    Set up and implement

    We set up the agreed services, in your business’s name where the platform allows, and show you how to use and update them.

  4. 4

    Support and improve

    Where you need it, we help with questions, updates and improvements once everything is running.

Let’s make your business easier to find.

If you run a local shop, we would be glad to hear about it. The first conversation is free, with no obligation to buy anything.

Get in touch