How we work responsibly.
This page sets out the practical commitments Chowk Works makes to the businesses we work with, and what remains the business owner’s responsibility. It is written in plain language. It is not legal advice, and Chowk Works is not a law firm, a certification body or a government authority.
Last updated: 3 November 2026
Clear about what we do, and what we do not.
We are a digital services business that helps local shops with mobile-friendly websites, Google Business Profiles, local SEO, WhatsApp messaging and simple analytics.
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Not a legal, tax or accounting adviser
We do not give legal, tax or accounting advice.
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Does not file returns
We do not file GST returns, or any other returns, on anyone’s behalf.
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No certification claimed
We do not claim any certification, accreditation or government approval.
Your business, your accounts.
Your website, domain name and business accounts, such as your Google Business Profile and WhatsApp Business account, remain under your ownership and control.
Each platform handles ownership and access in its own way. Where a platform supports it, we ask you to add us as a user or manager instead of handing over the account, so you remain the owner and can see or remove our access at any time.
If we stop working together, your accounts and content stay with you.
Nothing starts without your approval.
Before we start, we explain the proposed work and what it will cost.
Work begins only after you approve it.
Any additional work or charges need your approval first.
Careful with access and customer information.
This describes how we work when we carry out services for a business.
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Only what is needed
We ask only for the access and information needed for the agreed work.
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Delegated access, not passwords
We prefer delegated access, such as being added as a user or manager, and we do not ask you to share your passwords as a normal way of working. If a platform offers no other way, we discuss it with you first.
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Customer information
Customer information we access is used only for the work agreed with you. We do not sell it or use it for unrelated purposes.
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Access when work ends
When the work ends, or whenever you ask, our access should be removed. We remove it ourselves where we can, or help you remove it.
Messages your customers have agreed to.
Each WhatsApp setup is tailored to the business. It can include transactional updates, booking confirmations, customer enquiries and promotional messages.
Promotional messages, such as offers and new arrivals, should be sent only to customers who have agreed to receive them.
Every setup must respect customer preferences, applicable consent requirements and WhatsApp Business policies.
WhatsApp applies its own rules and may limit accounts that do not follow them.
The WhatsApp Business account remains under your ownership and control.
No promises we cannot keep.
We do not guarantee search rankings, recommendations from AI assistants, leads or sales. Search engines and platforms decide what they show.
We work on the improvements agreed with you and report available results accurately. Where available, we report the figures provided by your website and business profiles.
What stays with the business owner.
Some things only the owner can decide or confirm.
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Accurate information
The accuracy of the information you give us, such as prices, stock, opening hours and offers.
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Rules for your trade
Following the laws and rules that apply to your business.
For example, pharmacies: pharmacy owners remain responsible for the rules that apply to medicines, including how they are sold and advertised. We can help present your information clearly, but we do not advise on what those rules permit. Please check with a qualified professional.
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Approving what goes out
Approving content before it is published, and the messages sent from your WhatsApp Business account.
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Keeping logins safe
Keeping your own account logins secure.
We do not give tax advice or file returns.
Chowk Works does not file GST returns or any other returns. For GST information, please use the official sources, and for advice on your own situation, consult a qualified accountant or tax practitioner.
Official sources
GST portal (gst.gov.in) Central Board of Indirect Taxes and Customs (cbic.gov.in)These links open official government websites in a new tab. Chowk Works is not connected to them.
Only what we have checked.
Checked on 3 November 2026 by reviewing this website’s code and the requests a browser makes when loading its pages.
This section describes this website only. How we handle customer information while working for a business is described in section 04.
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No forms, accounts or sign-in
There are no forms, accounts or sign-in on this website, and its code includes no analytics or advertising scripts.
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One setting stored in your browser
If you use Pause motion, your choice is saved in your own browser’s local storage under the name
cw-motion, so the site remembers it. It is not sent anywhere. This website’s code sets no cookies. -
Files loaded from other services
To show fonts and icons, your browser loads files from Google Fonts (fonts.googleapis.com, fonts.gstatic.com). As with any web request, Google receives your IP address and basic browser information, under its own privacy policy.
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Hosting
Any hosting provider that serves this website may keep standard server logs under its own privacy policy. Hosting details will be added to this section once they are confirmed.
Questions about how we work?
Ask us before you decide. The first conversation is free, with no obligation to buy anything.