Digital services for local businesses

Practical digital help for India’s local shops.

Chowk Works is a technology-enabled digital growth partner for local businesses. We build mobile-friendly websites, set up Google Business Profiles, improve local search and make WhatsApp enquiries easier to handle, starting with pharmacies, stationery shops and puja supply stores.

  • Website development
  • Google Business Profile
  • Local SEO
  • WhatsApp enquiry setup
  • Performance tracking
01Who we work with

Three kinds of shop, understood properly.

We are starting with a few trades so we can learn how their customers search, ask and buy, instead of offering the same package to everyone.

Independent pharmacies

People look for a chemist nearby when they need something today. Correct opening hours, location and phone number matter most, along with a quick way to ask whether an item is in stock.

Stationery shops

Demand rises around school terms and exams, and many shops also offer printing or photocopying. Showing what you stock and the services you offer helps students, parents and offices find you.

Puja and religious supplies

Festivals bring busy weeks and very specific questions. Keeping festival timings up to date and answering “do you have this?” quickly can make the difference before Diwali, Navratri or Ganesh Chaturthi.

Run a different kind of local business? You are welcome to get in touch as well.

02Services

Help customers find you, reach you and come back.

Each service works on its own. You can start with one or two and add more only when it is useful.

  1. Website development

    A simple, fast website that works well on the phones your customers use: what you sell, your timings and location, with buttons to call or message you in one tap.

    Designed for phones first
  2. Google Business Profile

    We help you create or claim your profile and complete Google’s verification, then fill in categories, hours, photos, products and services, and show you how to reply to reviews.

    Setup and optimisation
  3. Local SEO

    Consistent business details across the web, and website content that matches what people nearby actually search for. Search rankings depend on Google, so we never promise a position. We work on the improvements agreed with you and report available results accurately.

    No guaranteed rankings
  4. WhatsApp enquiry setup

    Greetings and ready answers for common questions such as timings, location and availability, so customers hear back quickly and you can focus on the enquiries that need you.

    Suited to your shop’s size
  5. Digital tools and performance tracking

    Simple tools where they genuinely save time, and a plain summary of figures such as calls, direction requests, website visits and enquiries, where your website and business profiles provide them.

    Available figures, explained
03How we work

Three straightforward steps.

No long contracts to read before we have even understood your shop.

  1. 1

    Understand your shop

    We talk with you about your customers, what they usually ask and where you would like more help. This first conversation is free, with no obligation to buy anything.

  2. 2

    Set it up together

    We set up the agreed pieces, in your business’s name where the platform allows, and show you how to use and update them.

  3. 3

    Review and improve

    We look at the results with you and adjust what is not working, rather than leaving things to run unchecked.

Not sure where to start? A Google Business Profile is a sensible first step, as it is often the first thing people see when they search nearby.

Ask us
04Why Chowk Works

A partner that keeps things simple and honest.

Small business owners are often sold tools they do not need, or promised results nobody can guarantee. We would rather do a few useful things well and explain them clearly.

  • Focused on a few trades

    We learn how pharmacies, stationery shops and puja stores work, instead of applying one template to every business.

  • Plain language

    We explain what each piece does and why it might help, without technical jargon.

  • Your accounts stay yours

    Where the platform allows, your website, domain and business accounts are set up in your business’s name and remain under your control. Where delegated access is available, we use it rather than asking you to share passwords.

  • Honest about results

    We never promise Google rankings, recommendations from AI assistants or guaranteed sales. We report available results accurately, using figures provided by your website and business profiles where available.

Tell us about your shop.

The first conversation is free and there is no obligation to buy anything. It is simply a chance to see whether we can help.